Slash Your Phone Bills with Narity SIP Trunking
Replace costly traditional phone lines with a flexible, internet-based voice solution. Narity's SIP Trunk service gives Malaysian businesses unlimited concurrent lines, local and international number support, and significant savings on monthly call costs — with no compromise on call quality.
Start from as low as Rm10/month*
What Is SIP Trunk?
SIP Trunk (Session Initiation Protocol Trunking) is a technology that replaces your physical phone lines — traditional PSTN or ISDN lines installed by your telco (TM, Time, Maxis etc) — with voice channels delivered over your internet connection. Instead of paying for a fixed number of physical lines, your business gets flexible, scalable voice channels that expand or contract based on actual usage. There is no need to rip out your existing phone system: SIP Trunk works alongside your current IP PBX or Cloud PBX, simply replacing the line connection at the back end.
For Malaysian businesses still paying per-line rental fees to traditional telcos, SIP Trunking is the most direct route to reducing phone bill cost while gaining greater flexibility.
It is the same technology powering enterprise communications globally — now available to SMEs and growing businesses in Malaysia through Narity Solutions.
Traditional Phone Lines
• Fixed physical lines
• Per-line monthly rental
• Limited concurrent calls
• High IDD rates
• Difficult to scale
Narity SIP Trunk
• Unlimited virtual channels
• Pay for what you use
• Unlimited concurrent calls
• Reduced local & IDD costs
• Scale up or down instantly
Starting from just RM10/month* only
Key Benefits of SIP Trunking for Your Business
Narity's SIP Trunk solution is built for Malaysian businesses that want enterprise-grade voice infrastructure without the cost and complexity of traditional telco lines.
Dramatically Lower Call Costs
Eliminate per-line rental fees and reduce local, national, and IDD call charges significantly compared to traditional telco plans.
Unlimited Concurrent Lines
Handle as many simultaneous calls as your business needs — no more engaged tones during peak hours or busy seasons.
Geographic Number Flexibility
Keep your existing business number or get a local area code number for any city in Malaysia, regardless of your physical office location.
Works With Your Existing PBX
Fully compatible with your current IP PBX or Cloud PBX system. No need to replace your phones or internal infrastructure.
Redundancy & Business Continuity
Built-in failover routing ensures your calls are never lost. If your primary connection drops, calls automatically reroute.
Scale Instantly as You Grow
Add or remove channels in minutes — no technician visits, no new hardware, no waiting weeks for a telco to provision new lines.
Who Benefits Most from SIP Trunking?
SIP Trunk is the right fit when your business needs reliable, high-volume, or geographically flexible voice communications. Here are the scenarios where Narity's SIP Trunk delivers the clearest return.
Multi-Branch Businesses
Connect all your offices under one unified account. Centralise billing, share channels across branches, and eliminate inter-office call costs entirely, FOC calls even out of Malaysia.
High Call-Volume Contact Centres
Never lose a customer call during peak periods. SIP Trunk scales concurrent channels instantly to match your inbound and outbound call demand.
Migrating from ISDN or PSTN Lines
If your current telco has announced ISDN or PSTN line deprecation — or you're simply tired of expensive line rentals — Narity handles a smooth, zero-downtime migration to SIP Trunk.
SIP Trunk FAQs — Answers for Malaysian Businesses
Common questions from businesses evaluating SIP Trunking in Malaysia.
How does SIP Trunk call quality compare to traditional phone lines?
Call quality on SIP Trunk is equal to or better than traditional PSTN lines when delivered over a stable broadband or dedicated internet connection. Narity uses enterprise-grade SIP infrastructure with Quality of Service (QoS) prioritisation to ensure voice traffic is never degraded by other internet usage on your network.Can I keep my existing business phone number when switching to SIP Trunk?
Depending on situation. You may maintain your existing DDI or main line number transferred to SIP Trunk — customers and partners will see no changes.
How much bandwidth does SIP Trunking require?
Each simultaneous voice call requires approximately 100 Kbps of stable bandwidth (using G.711 codec). A business with 10 concurrent calls needs around 1 Mbps dedicated to voice. Narity will assess your current internet capacity during the consultation and recommend whether a dedicated voice VLAN or bandwidth upgrade is needed.Is Narity licensed to provide SIP Trunk services in Malaysia?
Yes. Narity Solutions ICT Sdn. Bhd. holds a valid MCMC ASP (Applications Service Provider) licence, which is the regulatory requirement for providing SIP Trunk and VoIP services in Malaysia. You can verify this licence directly on the MCMC website.What contract terms does Narity offer for SIP Trunk?
Narity offers flexible contract options — from month-to-month agreements to annual plans with reduced rates. There are no excessive lock-in periods and no hidden charges. Pricing is based on the number of concurrent channels you need, with the ability to scale up or down at any time.What happens if my internet connection goes down — will I lose my phone service?
Narity's SIP Trunk service includes failover configuration as a standard feature. In the event of a primary internet outage, calls are automatically rerouted to a backup number (such as a mobile number or secondary broadband line) so your business remains reachable at all times.
Thank you! Our SIP Trunk specialists will be in touch within 1 business day.
Ready to Cut Your Telecom Costs with SIP Trunk?
Speak with Narity's SIP Trunk specialists for a free assessment of your current phone line costs and a clear comparison showing what you would pay on SIP Trunk. No obligation. No technical jargon. Just a straight answer on whether SIP Trunking makes sense for your business.
• Free telecom cost assessment
• Number porting support included
• MCMC ASP Licensed Provider
• Local Malaysian support team
• Deployment in as little as 3 business days